Changes are happening at NBI. As of May 1, Louise Grau Nersting has joined the NBI team as Customer Happiness Officer, and Peter Faber has joined NBI and the KICDK program as external consultant and customer experience expert. In addition, Henrik, who has been a part of team NBI since the beginning, has decided to […]
FAQ: What is the NBI platform and what can it do for me?
One of the most frequently asked questions to our support is based on understanding why we’re always talking about the NBI platform – and why it’s important as a research partner or business user to understand. The NBI platform is at the core of everything here at NBI. The platform hosts the tools, the dashboard, […]
Nyheter: Omnichannel tool now available in Norwegian!
Hei Norge, Gode nyheter: Omnichannel Capability Assessment tool er nå tilgjengelig på norsk!* Didn’t understand that? Well, good thing you can now choose between a total of 4 languages when using the Omnichannel Capability Assessment tool. Just click on language in the top right corner and pick your preferred language. You can choose between Danish, English, […]
Introducing CTO Pau Larsen
Say hi to Pau, our new CTO We are pleased to announce the newest member of our leadership team. Pau Larsen has joined the NBI team as Chief Technology Officer as of January 2017. Pau joins NBI not only as CTO but also as partner and co-owner in NBI, alongside co-owner and CEO Jan Futtrup. Pau […]
NBI støtter Digital Vækstkultur
NBI har i starten af 2017 været med til at rådgive og vejlede i projektet ”Digital vækstkultur – skab vækst med digitalisering”. Digital vækstkultur er et kompetenceudviklingsforløb målretttet små og mellemstore virksomheder, som er klar til at anvende digitale muligheder for at opnå øget vækst. Projektet er støttet af Den Europæiske Socialfond og Erhvervsstyrelsen. […]
Happy New Year from NBI
At the turn of a new year, we all like to look back, at the year in review, and forward, to the year that is coming. As such, we would like to take this opportunity to thank friends and partners for a tremendous 2016. Networked Business Initiative is putting nations, businesses and their advisors on […]
KICDK Kunden I Centrum: Et konkurrenceparameter der optager danske virksomheder
Dette indlæg er produceret som en del af #KICDK – Kunden i Centrum. KICDK er et program der kører i 2016/2017 i samarbejde med Dansk Erhverv, NBI, ITBranchen, Sitecore og en række af branchens stærkeste aktører inden for “strategisk kundecentricitet” med målet om at rykke konkurrencefordelene for danske virksomheders digitalisering og kundecentricitet Læs mere om #KICDK […]
KICDK: 10 helt konkrete omnichannel initiativer
Nedenstående indlæg er skrevet af Kristian Duvald Friis fra Valtech og produceret som en del af #KICDK – Kunden i Centrum. KICDK er et samarbejde melle Dansk Erhverv, NBI, ITBranchen, Sitecore og en række af branchens stærkeste aktører inden for “strategisk kundecentricitet” med målet om at rykke konkurrencefordelene for danske virksomheders digitalisering og kundecentricitet. Mål […]
What’s the status of Omnichannel in Denmark?
New Report out now: Omnichannel Facts & Figures 2017 In cooperation withDansk Markedsføring and Sitecore we are proud to release the first NBI report based on data from the NBI platform. Under the name “Omnichannel Facts and Figures 2017”, the report investigates and analyzes data from the Omnichannel capability benchmarking tool collected in 2015 and 2016. […]
KICDK: Understanding the power of emotions in your customer experience efforts
Nedenstående indlæg er skrevet af Niels Andersen fra Pentia og produceret som en del af #KICDK – Kunden i Centrum. KICDK er et samarbejde melle Dansk Erhverv, NBI, ITBranchen, Sitecore og en række af branchens stærkeste aktører inden for “strategisk kundecentricitet” med målet om at rykke konkurrencefordelene for danske virksomheders digitalisering og kundecentricitet. Mål din […]